1. Who are we?
Company Name:: AWater BV
Address : Kauwplasstraat 120, 3545 HALEN, België
Company number: BE0798 981 872
E-mail: [email protected]
Tel. : +32 471 407 313
Website: aquaphor-waterfilters.be
2. What data do we collect?
When you place an order or contact us, we collect only what's necessary:
- Your first and last name
- Your address
- Your email address
- Your phone number
- Your IP address
- Your payment details
- Order history
These details are included in our internal data register and our accounting system. We keep them for up to 10 years, as required by law..
3. Why do we collect your data?
We only use your data to:
- Process and deliver your order
- Keep you informed about your purchase
- Respond to your questions
- Fulfill legal obligations (like invoicing)
- Send newsletters (only with your consent)
We process your data based on::
- The performance of a contract (your order)
- Legal obligations
- Your consent (for example, for marketing)
4. Do we share your data?
Never without a good reason.
We never sell or pass on your data to third parties without your permission. We only share your data with trusted partners who help us with:
- Payment processing and delivery services
-
Accounting and legal compliance
These partners only get access to what they need and are bound by confidentiality.
5. How do we protect your data?
We take your privacy seriously. That’s why we use strong security measures:
- Our website is SSL-encrypted (https)
- Data is stored on secure servers
- Only authorized staff have access
6. What are your rights?
You’re always in control of your data. You can:
- Access your data
- Correct or update it
- Ask us to delete it (unless we’re legally required to keep it)
- Withdraw your consent
- Object to processing
- Request your data be transferred to someone else
Just send us an email at [email protected].
7. How long do we store your data?
We keep your data only as long as needed. Usually, that’s up to 10 years, mainly for legal and tax reasons.
8. Cookies
Our website uses cookies to work smoothly and give you a better experience. You can read more about this in our Cookie Policy
9. Internal data register
As required by the GDPR, we maintain an internal register of processing activities, which records what data we collect, why, how long, and how we protect it. This document can be inspected by the Data Protection Authority upon request.
10. Questions or complaints?
If you have any questions or concerns, contact us via [email protected].
Thanks for trusting us. We do our best to protect your personal data.